Privacy Policy

• Information That You Provide: We receive and store any information you enter on our website or that you otherwise provide. For example, when you place an order with us, you might provide shipping and billing addresses, a company name, an email address, a telephone number, a fax number, a credit card number, and any special shipping instructions. If you create a personal shopping account with us, you might also maintain an address book of addresses you commonly ship to and your preferences regarding our newsletters. We use this information to fulfill the orders you place, improve our website features, and make it easier for you to shop with us in the future.
  
  You can always choose not to provide certain information. However, if you do not provide us requested information, then you may not be able to take advantage of some features on our website.
  
  
• Automatic Information: We may receive and store certain types of information whenever you visit our website. Like most shopping websites, we use “cookies” to provide a smoother, easier shopping experience for you. We also obtain certain types of information about your web browser whenever you visit our website in order to correctly display our web pages.
  
  A number companies offer websites and utilities designed to help surf the web anonymously. We think you should know that these tools exist. Some examples include:
  1. Setting up your own proxy server (http://www.wikihow.com/Surf-the-Web-Anonymously-With-Proxies);
  2. The Cloak website (http://www.the-cloak.com/anonymous-surfing-home.html); and
  3. Anonymizer products (http://www.anonymizer.com/).
  
  
  Please keep in mind that none of these tools are 100% guaranteed to ensure your anonymity, and we accept no liability for your use of any of these third-party products. Additionally, if you do use any of these products, you may find your shopping experience more difficult because you will have to manually re-enter information that would otherwise be stored in cookies on your browser.
  
  
• More About Cookies: Cookies are electronic identifiers made up of various words, codes, numbers, and other text that our website transfers to your computer’s hard drive through your web browser. These cookies enable recognition of your web browser, storage of your login information, and other enhancements or assistance to your browsing and shopping experience with us.
  
  Most (if not all) web browsers allow you to block, remove, or disable cookies. Please see the “Help” menu of your web browser and search for “cookies” if you need more information on how to manage cookies. If you do remove or block cookies from our website, you may notice some differences in your use of the website and your shopping experience.
  
  
• E-mail Communications: We sometimes receive a return confirmation that you have opened an email from us (assuming your email reader supports that capability). We do so in order to track how and when customers are receiving our email messages and newsletters.

• With Your Consent: In addition to the other uses described in this Privacy Policy, we may ask for your permission to share or use your customer information for some future purpose that we cannot currently anticipate or foresee. Of course, if we do ask for such permission in the future, you may choose not to allow us to do so.
  
  
• Shipping and Order Fulfillment: We work with the U.S. Postal Service and private shipping companies (like FedEx and UPS) to ship products to our customers. Fulfilling orders, shipping products, delivering packages, sending mail, handling returns, and related activities may require us to share customer information with these shippers.
  
  
• Third-Party Service Providers: We may – from time to time – contract for services from companies and individuals outside of Pacific Supply Group. Examples of those services include consulting on marketing and advertising efforts, helping us manage customer relations, processing credit card and other financial transactions, providing customer service support, or handling our information technology (IT) needs. These companies and individuals outside of Pacific Supply Group may have access to personal information from customers while performing their work on our behalf, but in order to contract with us, they must first agree not to use personal information from out customers for their own benefit or for any purpose outside of working with us.
  
  
• Third-Party Promotional Offers: Occasionally, we may send offers to selected customers on behalf of other businesses. If we do so, we do not give that business any information about our customers. Instead, we take the offer they wish us to distribute and send it to our customers internally.
  
  
• Business Mergers or Acquisitions: All of us in the Pacific Supply Group family of businesses are growing steadily (and sometimes rapidly). In the future, we may sell off particular business lines or buy new businesses. In any such transaction, customer information is usually considered an asset as part of that sale, but that customer information will be subject to any previously existing privacy policy – including this one. If we decided to sell off a business line, we will ensure that the buyer continues to abide by the terms of this Privacy Policy after that sale.
  
  
• Required as a Matter of Law: We will release personal information about our customers whenever we believe doing so is necessary to:
  1. Comply with some applicable local, state, federal, or international law;
  2. Enforce our Terms and Conditions of Use, this Privacy Policy, or any other policy or agreement within our company;
  3. Respond to some legal action, such as a subpoena or court order; or
  4. Protect the rights, property, or safety of our customers, our employees, or others.
  
  
  For example, we may share or exchange customer information with government agencies, other companies, or other organizations to investigate or protect against credit card fraud. However, we will not share, sell, or otherwise disclose customers’ personal information for commercial purposes in violation of this Privacy Policy.

• You can always choose not to provide certain personal information about yourself. However, you may need to provide some personal information to use certain features of our website, and you must provide at least a basic amount of personal information to order products from us through our website.
  
  
• See above for information on how to disable cookies in your web browser or how to surf the web anonymously.